Terms of Service

Last Updated: 10 OCT 2025

Welcome to LinkedSDR, a product brand operated by Finberty Pte. Ltd. (“we,” “us,” or “our”).

By subscribing to and using our LinkedSDR Representative access and related services (the “Service”), you agree to be bound by these Terms of Service (the “Terms”).

If you do not agree with any part of these Terms, you must discontinue use immediately.

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1. Introduction & Eligibility

1.1 Service Description

LinkedSDR, a brand under Finberty Pte. Ltd., provides professional services that enable clients (“you”) to scale B2B outreach through independent contractors (“Representatives” or “Reps”).

Each Rep is a real professional with an established LinkedIn presence who joins your team as an independent contractor to conduct outreach activities on your behalf.

Each Rep operates through a LinkedIn account (“Rep Account”) within a secured operating environment (“Rep Workspace”) managed as part of the Service.

Representatives are sourced and managed through operational partners and matched with clients based on requirements such as industry background, demographics, and geographic location.

The Service includes Rep access, workspace setup, activity guidelines, and operational support designed to maintain professional standards and protect all parties.

1.2 Operating Principles of LinkedSDR Representative Services

LinkedSDR representative services operate under three core principles that guide all client engagements:

1.2.1 Real Representatives

Each Rep is a real professional with an established LinkedIn presence (minimum 1 year account age, 300+ connections).

1.2.2 Secured Rep Workspace

Each Rep operates through a secured Rep Workspace with controlled access, geographic consistency, and activity protocols.

Both you and LinkedSDR may monitor Rep activities to ensure transparency and accountability.

1.2.3 Clear Engagement Framework (DIY, DWY, DFY)

DIY: You direct Rep activities within the Rep Workspace
DWY: We assist with setup and optimization
DFY: We manage Rep activities on your behalf

All tiers follow the same operational safeguards.

1.3 Acceptance of Terms

By subscribing, you confirm that you have read and agreed to these Terms.

1.4 Age & Legal Capacity

You must be at least 18 years old and legally capable of entering a binding agreement.

2. Mandatory Usage Guidelines

You agree to follow these guidelines when directing Rep activities.

2.1 Identity & Profile Integrity

Do not change the Rep's name, location, or LinkedIn URL
Do not change the Rep's profile picture without written approval.
Profile Picture Updates: Headshot changes are available with a three-month commitment due to higher restriction risk.

2.2 Past Experience & Education Integrity

You may update job titles and descriptions within past experience sections to align with your outreach messaging.

However, company names, company logos, and education entries are fixed and cannot be changed, as they are part of the Rep's professional identity.

2.3 Access & Credentials

You operate within the Rep Workspace provided as part of the Service.
Do not modify email, password, or two-factor authentication settings.
Avoid repeated OTP triggers; contact support if they occur.
Modifying the email, password, two-factor authentication method, or secret key is considered tampering and will result in immediate termination without refund.

2.4 Proper Use of Rep Activities

Permitted activities include connection requests, messaging, commenting, posting and reposting, liking, and other normal professional engagement conducted through your Rep.

Prohibited activities include:

Scraping or data extraction of any kind
Bulk exporting of contacts or conversations
Job postings or recruitment advertisements
Spam, unethical, misleading, or illegal activity
Impersonation, hate speech, or harassment

Rep activities are for legitimate B2B networking and outreach only.

2.5 Third-Party Responsibility

You are responsible for any VA or team member operating under your subscription.

Agencies must ensure their clients comply; any misuse by a client is treated as your breach.

You may not resell, transfer, or sub-license representative services without our written approval.

If you are an agency or service provider, you are fully liable for any breach, misuse, or violation of these Terms caused by your end client. Such violation will be treated as your own.

2.6 Tools & Integrations

All connected tools must be disclosed.
Approved: GoLogin (anti-detect browser) and one outreach tool configured within safe, human-like limits.
LinkedIn Premium, Sales Navigator, or Recruiter may be used at your own cost.
Any additional tool or integration requires prior written consent.

2.7 Supplementary Usage Policy Clause

LinkedSDR may issue additional operational or safety guidelines from time to time (the “Usage Policy”) to reflect evolving platform rules and best practices.

Compliance with the latest Usage Policy is required to maintain access to the Service.

Failure to follow these guidelines may result in suspension or termination.

3. Recommended Best Practices

Following these practices is strongly encouraged to maintain trust, performance, and long-term Rep effectiveness.

3.1 Profile Management

Limit profile edits to 1–2 per day; update sections gradually to mimic natural behavior.
Never delete old experiences or education; always add new entries instead.
Suggested update flow: Headline → About → Banner → Experience → Skills (spread over several days).
Avoid abrupt or excessive changes.

3.2 Network & Engagement

Build real connections by linking the Rep with your own team or colleagues.
Engage authentically — like, comment, and repost relevant content occasionally.
Maintain a professional tone and avoid repetitive or misleading actions.

3.3 Messaging & Outreach

Keep messages concise (around 400 characters) and conversational.
Space follow-ups at least three (3) working days apart.
Be transparent about who you represent; avoid hard-selling or impersonation.

3.4 Warm-Up & Connection Limits

Start with 15 connection requests per day, increasing by 2 daily until reaching 25 per weekday (maximum).
Monitor acceptance rates and prioritize quality over quantity.
Keep campaigns steady; avoid long pauses or sudden spikes.

3.5 Profile Visits & Search Limits

Maximums per day: 25–30 profile visits, up to 50 company page visits, and up to 15 searches.
Focus on meaningful engagement — real conversations outperform passive browsing.

3.6 Safety Commitment

LinkedSDR updates these best practices as platform dynamics evolve.

Follow the latest Usage Policy to ensure ongoing compliance and safety.

4. Rep Workspace, IP & Tool Usage

4.1 Workspace Requirements

All Rep operations must occur through the dedicated IP or proxy provided or approved by us.

Any activity automation tools must run within LinkedIn's natural human limits and on the same proxy or Rep Workspace.

4.2 Automation & Tooling Limits

Exceeding safe-use limits or using unauthorized automation immediately voids your subscription and may result in termination without refund.

5. Policy on Restrictions

5.1 Normal Restriction Handling

If a Rep Account is restricted, LinkedSDR will initiate recovery steps upon being notified.

If the Rep Account is not recovered within forty-eight (48) hours, LinkedSDR will replace the affected Rep access. No pro-rated credits or refunds apply during the recovery or replacement process.

If the original Rep Account is subsequently recovered, the Client will have the option to add it back into their active subscription.

This clause applies to normal, isolated restriction cases.

5.2 Client-Caused Restrictions

Restrictions caused by your breach of these Terms, including misuse, prohibited automation, unauthorized tools, excessive activity, impersonation, scraping, or unethical conduct, result in immediate termination of the affected subscription(s) without refund, credit, or replacement.

5.3 Systemic Restriction Event

A Systemic Restriction Event occurs when more than 30% of your active subscriptions are restricted within a rolling seven (7) day period.

In such cases, the normal restriction handling under Clause 5.1 does not apply. LinkedSDR may, at its discretion:
• Pause affected services
• Review the situation on a case-by-case basis
• Limit or cease replacements
• Decline pro-rated credits or refunds

This safeguard exists to protect Representatives, operational stability, and the long-term sustainability of the Service.

This clause is intended to address abnormal restriction patterns at scale and does not change LinkedSDR’s practice of handling small numbers of isolated restrictions reasonably.

5.4 Review and Determination

Where the threshold in Clause 5.3 is met, the event shall be treated as systemic. LinkedSDR will assess the situation in good faith based on account activity and operational signals. LinkedSDR’s determination shall be final.

6. Independent Contractor Relationship

6.1 Nature of Service

Representatives ("Reps") are independent contractors who provide professional outreach services to LinkedSDR clients. Reps are real professionals with established LinkedIn presence who represent your company for B2B outreach purposes under documented contractor agreements.

6.2 Operational Structure

Representatives are sourced, onboarded, and managed through LinkedSDR's operational partners under formal contractor agreements. LinkedSDR maintains service quality standards, client relationships, and operational oversight, while operational partners handle Rep acquisition, contractor management, and compensation.

6.3 Your Responsibilities

By engaging representative services, you acknowledge and agree to:

6.3.1 Direct Rep Activities Professionally: treat Reps as independent contractors performing services on your behalf. You agree to use the Rep Account in accordance with these Terms.

6.3.2 Respect Contractor Relationship: You are engaging services through LinkedSDR's representative marketplace. You may not attempt to hire Reps directly, circumvent LinkedSDR, or interfere with Rep contractor agreements.

6.3.3 Follow Activity Guidelines: Direct Rep activities in accordance with Section 2 (Mandatory Usage Guidelines) to protect operational integrity, maintain professional standards, and ensure all parties are protected.

6.3.4 Service Tier Obligations:

DIY: You direct all Rep activities, manage campaigns, handle prospect replies, and book appointments
DWY: LinkedSDR provides setup and optimization; you manage prospect engagement and strategic direction
DFY: LinkedSDR manages all Rep activities; you attend qualified meetings and provide lead quality feedback

6.4 LinkedSDR's Safeguards

We maintain professional standards for all representative services including:

Rep quality verification (account age, connections, professional background)
Secured Rep Workspace and activity monitoring
48-hour replacement guarantee for operational issues
Ongoing compliance oversight and support

6.5 Proprietary Rights

You own all leads, conversations, and campaign data generated through Rep activities during your subscription.

Representatives retain ownership of their LinkedIn accounts, professional identity, and historical content. LinkedSDR and its operational partners retain proprietary rights to Rep sourcing methods, infrastructure systems, and operational processes.

7. Payment & Subscription

7.1 Fees & Billing

Fees are billed according to your selected plan and subscription terms.

Subscriptions are charged on a recurring basis unless otherwise agreed in writing

7.2 Billing Entity

LinkedSDR is a product brand operated by Finberty Pte. Ltd.

All invoices, receipts, and card charges will be issued under Finberty Pte. Ltd., and this may appear on your billing statements or bank records.

If you have any questions regarding a charge, we encourage you to contact us directly and we will assist promptly.

7.3 Subscription Commitment

By subscribing, you acknowledge that your subscription includes Rep allocation, Rep Workspace setup, and ongoing operational support.

As these resources are committed upon activation, fees are generally non-refundable once a billing cycle has commenced.

7.4 Failed or Late Payments

Late or failed payments may result in suspension or termination of access to the Service until full payment is received.

7.5 Billing Support & Dispute Resolution

If you have any questions or concerns regarding billing or service delivery, please contact us directly so we can assist and resolve the matter promptly.

We are committed to working with you in good faith to address any issues before they escalate.

8. Termination

8.1 Termination by You

You may terminate with written notice as follows:

DIY tier: Cancel anytime before next renewal. Access continues until end of current billing cycle.
DWY/DFY tiers: 30 days written notice required. Access continues until end of current billing cycle.

No partial or pro-rated refunds apply.

8.2 Termination by Us

We may terminate if you breach these Terms, cause Rep account restrictions through misuse, or engage in illegal activity.

No refunds apply if terminated for breach.

9. Disclaimer of Warranties

9.1 Nature of Service

LinkedSDR provides Representative access and outreach support designed to enable consistent LinkedIn activity.

While we aim to support effective outreach, outcomes such as replies, meetings, or revenue depend on factors outside our control, including targeting, messaging, and market conditions, and are therefore not guaranteed.

9.2 Service Availability

The Service is provided on an “as is” and “as available” basis.

While we take reasonable steps to maintain Rep Account stability and continuity, we do not guarantee uninterrupted, secure, or error-free operation.

10. Limitation of Liability

10.1 General Limitation

To the fullest extent permitted by law, LinkedSDR (a brand under Finberty Pte. Ltd.), its directors, officers, employees, agents, operational partners, and Representatives shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Service.

10.2 Service-Related Risks

LinkedSDR shall not be liable for any loss or damages arising from:

Rep Account restrictions or suspensions
platform-related changes or limitations (including LinkedIn policies)
temporary service interruptions
or any indirect impact on your business outcomes

10.3 Liability Cap

In all cases, LinkedSDR’s total aggregate liability shall not exceed USD 500.

11. Indemnification

You agree to defend, indemnify, and hold harmless LinkedSDR (a brand under Finberty Pte. Ltd), its affiliates, operational partners, and their respective officers, directors, employees, agents, and contractors from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

Your use or misuse of representative services
Your violation of these Terms or any applicable law
Any content or information you provide or actions you take while directing Rep activities
Any direction you give to Reps that violates applicable laws or platform terms

12. Governing Law & Dispute Resolution

These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of Singapore. You agree to submit to the personal and exclusive jurisdiction of the courts located in Singapore to resolve any disputes.

13. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to the changes taking effect. Continued use of the Service following any changes constitutes acceptance of those changes.

14. Contact Us

If you have any questions or concerns about these Terms or the Service, please contact us at:

Email: admin@LinkedSDR.com
Company: Finberty Pte. Ltd
Address: 7 Temasek Blvd, #12-07 Suntec Tower One, Singapore 038987

15. Legal Disclaimer

15.1 LinkedIn Non-Affiliation Disclaimer

LinkedSDR provides DIY, DWY, and DFY representative services to help agencies, sales teams, and GTM experts scale LinkedIn outreach safely and efficiently through professional independent contractors.

LinkedSDR is not associated with or endorsed by LinkedIn Corporation.

All LinkedIn names, logos, and trademarks are the property of LinkedIn Corporation.

15.2 Final Acceptance

By subscribing to our Service, you acknowledge that you have read, understood, and agree to abide by these Terms of Service.

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